This Privacy Policy explains how Oakland Home Buyers LLC ("Oakland Home Buyers," "we," "us" or "our") collects, uses, shares and protects information when you visit this website or any website we operate under our trade names (for example, warrenbuyers.com), respond to our advertisements or Meta (Facebook/Instagram) lead forms, submit a form, or communicate with us by phone, email or text message. This policy applies to all of our trade names. By using this website you agree to this Privacy Policy.

Troy Home Buyers, Warren Home Buyers, Sterling Heights Home Buyers and Detroit Home Buyers are trade names (assumed names) of Oakland Home Buyers LLC.

1. Information we collect

Information you provide. When you request an offer or contact us, we collect the information you choose to share, such as your name, phone number, email address, property address, details about the property (type, condition, occupancy) and your selling situation and timeline, plus any notes or messages you send.

Consent records. When you submit a form we record the consent language shown to you, which optional boxes you checked, and the date, time, IP address, browser information and page where you submitted it.

Information collected automatically. Like most websites, we and our service providers automatically collect technical information such as IP address, browser and device type, pages viewed, referring website, and how you arrived at our site (for example, advertising campaign parameters or click identifiers). We collect this using cookies, pixels and similar technologies.

Information from other sources. We may obtain information about properties from public records, multiple listing services, property data providers and other publicly available sources.

2. How we use information

To respond to your inquiry, evaluate your property and prepare an offer
To communicate with you by phone, email and — if you opt in — text message
To manage our acquisition process, including recordkeeping and duplicate detection
To measure and improve our website and advertising
To protect against fraud, spam and misuse of our website
To comply with legal obligations and enforce our terms

3. How we share information

We do not sell your personal information. We share information only as described here:

Service providers that help us operate our business, such as website hosting, email, customer relationship management and lead management software, telephone and text messaging providers, and analytics providers. They may use your information only to provide services to us.
Transaction parties if you choose to move forward with a sale, such as title companies, closing agents, attorneys and lenders involved in the transaction.
Legal and safety purposes, when required by law or to protect our rights, property or safety or that of others.
Business transfers, in connection with a merger, financing, acquisition or sale of all or part of our business, or with affiliated entities under common ownership that are bound by this policy.

Text messaging. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages.

4. Cookies, analytics and advertising

We may use Google Analytics to understand how visitors use our website and the Meta (Facebook) Pixel to measure and improve our advertising. These tools use cookies and similar technologies to collect information about your visit. You can manage cookies through your browser settings, opt out of Google Analytics using Google's browser add-on, and adjust ad preferences in your Meta account settings. Our website does not currently respond to browser "Do Not Track" signals.

5. Data retention

We keep personal information for as long as needed for the purposes described above, including to maintain records of communications and consent, and as required by law. When information is no longer needed, we delete or de-identify it.

6. Security

We use reasonable administrative, technical and physical safeguards to protect personal information, including encrypted (HTTPS) connections to our website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your choices

Text messages: reply STOP to any text to opt out, or HELP for help. See our SMS Terms.
Email: use the unsubscribe link in any marketing email or contact us.
Phone: ask us at any time to stop calling you.
Access, correction and deletion: you may ask us to access, correct or delete the personal information we hold about you by contacting us below. We may need to keep some information where required by law or for legitimate business records.

8. Children's privacy

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

9. Links to other websites

Our website may link to other websites we do not control. We are not responsible for their privacy practices.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date above shows when it was last revised. Changes are effective when posted.

11. Contact us

Oakland Home Buyers LLC
Email: info@oaklandhomebuyersllc.com